Levana Important Update (Dec 11)

Hi all- We did not have any NEW issues occur today (that I am yet aware of) and continue to work through those from last week. However, I did get quite a few of the same question today, so I thought I’d send out a mass message to all users. How do I see my caseload?...

Levana Day 5

We made it! One full week and our system is working. Home Visitors are successfully creating and entering visits and timesheets, and supervisors are assigning staff to cases. We still have a wall filled with post-it notes of fixes yet to be addressed, but we will get...

Levana Day 4

Good afternoon Levana Users! As day 4 of roll-out comes to a close, I am pleased that the number of new issues has seemed to have subsided. We are still working through the overall list, but are making progress every day. Below are some key modifications, a request...

Levana Day 3

We’re getting lots of great feedback from you and it is really making our day. Thank you! Today we focused on larger projects as everyone seems to be figuring out their own flow. That doesn’t mean everything is perfect and please continue to report issues as you see...

Levana Day 2

It’s been another busy day in Levana Land. First, Angie and I want to thank everyone for their patience as we work through the issues. Your feedback has been very helpful. What did we accomplish today? -Timesheets now populate correctly. Documentation no longer...

Levana Day 1

Hi all! As day 1 on the new system is coming to an end, Dorene and I wanted to send a note to let you all know what issues have been addressed and what we have planned for the future. Also, there are a few pointers for home visitors, that highlight a few common errors...